At LODISON, we are committed to providing you with a convenient, fast and secure shopping experience, with deliveries to Israel, the United States and other countries around the world.
Processing and shipping times:
Order processing is carried out within 1-3 business days from the moment of payment confirmation.
Delivery times vary depending on the destination:
Israel - between 2-7 business days.
United States - between 7-14 business days.
Rest of the world - between 10-21 business days (depending on the destination country and the shipping company).
Shipping costs:
The shipping cost will be displayed and updated upon completion of the order at checkout.
We offer promotions and discounts on deliveries from time to time - the details will be updated on the website.
For customers outside of Israel, local taxes, duties or levies may apply - the responsibility for these payments lies solely with the customer.
Shipping Tracking:
A tracking number will be sent to each order via email/WhatsApp immediately after it is shipped.
The package can be tracked directly through the shipping company's website.
Delays
Deliveries may be delayed for reasons beyond our control (customs, seasonal load, strikes, force majeure).
In such cases, we will do our best to inform you and assist the shipping company.
Liability
We are not responsible for delays or additional costs caused by customs or local authorities in the destination country.
If the package is lost or damaged during shipping, we will investigate the case with the shipping company and provide a solution accordingly.
Contact:
For questions or problems regarding shipping, you can contact our customer service:
WhatsApp Customer Service
Customer Service Email
Contact Form on the Website
We will make every effort to provide you with the product quickly.