At LODISON we respect and protect your privacy. This document is designed to explain what data we collect, how we use it, and what rights you have.
Information Collection
When using the site, we develop personal information:
Full name
Email and telephone address
Shipping and billing address
Payment (securely private and encrypted - we do not store your credit card information)
Site usage data pages visited, time spent and general location (using cookies and analytics tools).
Use of information
We collect and use the information we collect to:
Process and fulfill orders on the site
Provide customer service and support
Send updates on orders, promotions and marketing information (only if you have given your consent)
Improving the user experience and site services
Preventing fraud and maintaining transaction security.
Data retention
We retain personal information for the period of time necessary to comply with legal requirements and provide our services.
Payments are not stored on our private server but are only passed through secure payment providers.
Sharing information with third parties
We share personal information with the following external parties:
Service providers, shipping companies, payment processors and data storage services.
We are required by law to do so.
We will never sell or transfer information related to our activities to external commercial organizations.
Data security
We use advanced security measures to protect your privacy, including data placement, use of SSL protocol and limited controls.
User Rights
Each user may:
Request to review the information stored on them
Request to update or delete their personal information
Withdraw consent to receive marketing mailings at any time
Specific requests can be sent to us via:
WhatsApp Service Service
Email Service Service
Contact form on the site
Cookies (cookies)
The site uses cookies for the purpose of:
Operating the site and improving performance
Adjusting personal content
Statistical analysis using Google Analytics and similar tools
You can block the use of cookies through your browser settings, but some services may not work properly.
Policy Updates
LODISON reserves the right to update the privacy policy from time to time. Updates will be posted on the site and will come into effect upon their publication.